Privacy Policy

At Palanduh.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and billing details.
  • Account Information: Login credentials, preferences, and order history.
  • Technical Data: IP address, browser type, device details, and usage patterns collected through cookies or analytics tools.
  • Transaction Information: Payment details and order records.

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and user experience.
  • Send important updates, promotions, and service-related messages.
  • Comply with legal obligations and prevent fraudulent activity.

3. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular monitoring of our systems.

4. Sharing Your Information

We do not sell, trade, or rent your personal information.
We may share your information only in the following cases:

  • Service Providers: With trusted partners who assist in shipping, payment processing, and website operations.
  • Legal Compliance: When required by law or government authorities.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings.
  • Analyze traffic and improve website performance.
  • Offer relevant promotions and personalized content.
    You may adjust your browser settings to block or delete cookies, but some website features may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing any personal data.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.