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Shipping Options

🚚 Shipping Timelines

We strive to deliver your orders as quickly and safely as possible.

  • Processing Time: 1 business day after confirmation
  • Standard Shipping (India): 3–5 business days
  • Express Shipping (India): 1–3 business days
  • International Shipping: 5–7 business days (depending on customs)

⏱️ Estimated Delivery Duration

Minimum: 1 business day

Maximum: 7 business days

Note: Delivery times may vary due to holidays, weather, courier delays, or customs. We’ll notify you of any unexpected delays.

Returns and Exchanges

At Palanduh.com, we aim to deliver your orders quickly, safely, and at the best possible rates. This Shipping Policy explains how and when your items will be shipped.

1. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We partner with trusted courier services to ensure timely delivery.

  • Estimated delivery times:

    • Domestic Orders: 3–7 business days

    • International Orders: 7–21 business days (depending on customs clearance and destination)

  • Delivery times are estimates and may vary due to unforeseen factors such as weather, high demand periods, or customs delays.

3. Shipping Charges

    • Shipping fees are calculated at checkout based on weight, size, and destination.

    • From time to time, we may offer free shipping promotions—these will be clearly advertised on our website.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking details.

  • You can track your shipment using the link provided in the email.

5. Delays & Responsibility

  • We are not responsible for delivery delays caused by courier companies, customs, or incorrect delivery information provided by the customer.

  • Please ensure your shipping address is accurate and complete to avoid delays or lost shipments.

6. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of receipt with photos of the damage.

  • If your order is lost in transit, we will work with the courier to resolve the issue and provide a replacement or refund as applicable.